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Yes. Our lashes are made with only 100% cruelty-free silk, and no product is tested on, or created using, animals.

Silk lashes are lightweight and durable while retaining a full, plush appearance, so you can have the mascara look without the added weight of synthetic lashes. In less-dense styles, they are also ideal for those who want a realistic natural look. Silk lashes are less fragile than other natural fibers such as mink, meaning they can be reused more times due to their durability. They’re less likely to get damaged when removing glue residue.  Silk eyelashes will also hold their curl if they happen to come in contact with a little water. So if you tear up at your best friend's wedding, have no fear, they will still look great. This doesn't mean you can go swimming with them on, however! 

We are committed to continually designing and developing new lash styles for our customers.  Currently, we offer 8 styles of varying shape and fullness, so that there’s something for every eye shape and every occasion. We are confident you will find a lash style that you will love!Keep checking back or sign up for our email list to be notified when new styles are launched, as well as hearing about promotions.

Many things!·      We’re one of the only brands offering 100% silk lashes.·      Not only are they beautiful, our lashes are handmade and can last 20+ wears (based on average use).·      We offer a range of styles and shapes, expertly designed to flatter different eye shapes.·      Our boxes are portable and fit in almost all cosmetic bags and purses.·      We are environmentally progressive and strive to be eco-conscious. All of our packing, including your shipping box, are made of recycled paper.

Although our lashes have subtle differences that mean some styles look exceptionally good on certain eye shapes than others, they have all been designed to look gorgeous on every shape. Ultimately, the choice is yours. Still having a hard time making a decision anyway? Explore our suggestions, all based on your eye shape, via our Lash Guide.

Our lashes are made of 100% silk fibers on a cotton band. We use only the best quality fibers that are sanitized and sterilized.

Mademoiselle Lashes are individually handmade with a cotton band. With proper care and storage, your lashes can last up to 20 wears (based on average use). Be sure to retain the box and tray that your lashes arrive in to store them and keep them looking their best. Please also make sure to review how to care for your lashes via our Lash Care Guide.

We offer one standard size because they are meant be fitted by our Mademoiselles, and to her preference. Only you can know how you want your lashes to fit. Read How to Apply Lashes to learn how to properly trim them down to your desired size.

Eyelash adhesive is NOT currently included in your purchase. However, we are working on offering our own lash glue. We’ll have more details when it’s ready.

Practice makes perfect! Like anything you do in life, the more often you work at something, the easier it will be. On average, most users of false eyelashes require less than 5 minutes to apply their lashes; this is start to finish, including waiting for the glue to become tacky and for the lash to set once applied onto your eyelid!

Always trim from the outer end of the lash and not the inner. Usually we recommend users cut just short of the natural length of the eye as this will provide an easier application and will prevent the band from poking the inner corner of your eyes. Read How to Apply Lashes to learn more.

Carefully remove the first lash from its tray. If it has been worn previously and has glue residue, we suggest removing that before applying. Take the edges of the lash strip and gently bend it in a U shape, to make it more flexible. Then apply your favorite lash adhesive along the band, following the instructions on the glue. While waiting for the glue to go tacky (approx. 30 seconds), curl our eyelashes. Then use tweezers to place the lashes as close to your natural lash line as possible. Position the center first, then push the inner corner into position, and finally the outer corner. Apply eyeliner (optional, of course!) to fill any gaps. Check out How to Apply Lashes for step-by-step instructions and further advice.

You want your lashes to last, so be gentle when removing them. First, securely hold the lash at the base and, beginning at the outer corner, gently pull the lash towards the direction of your inner eye. Your false lashes should come off without much effort or discomfort. If your lashes are not coming off easily, try applying a small amount of non-oil based makeup remover with a cotton swab. Do not wipe across your entire lash line with it. Just dab the specific areas where your lashes won't release until you have sufficiently softened the glue. 

Mademoiselle Lash products are made for multiple wears, but how many uses you can get depends on how you care for your lashes. Here are some tips and best practices to maximize their lifespan:·      Don’t sleep in your lashes.·      Remove glue buildup from the strip after 3 – 4 wears. Hold the lashes at the base (make sure to hold the base and lash hairs with the pads of your fingers to avoid individual lashes from being pulled off) and gently pull the glue with your fingers. It should come off easily.·      Reuse our lash trays for storing, to keep your eyelashes in shape.Read more in our Lash Care guide.

Waterproof makeup removers or makeup removers with an oil base are the best way to remove excess lash adhesive from your eyelids. Use them after each wear to avoid build-up along your lash line!

Keeping your lashes dry is part of preserving their shape and look, so that they can be worn again. Mademoiselle Lashes are handmade of 100% silk, which can withstand getting a little wet compared to other lash fibers. But we’re not saying you can jump in the pool with them. Wet lashes can lose their curl and shape.  Be conscious of keeping them dry, but don’t freak out if you get caught in the rain before you grab your umbrella. It’s okay, they will survive!

If you prefer to wear mascara, of course you can wear it. However, if you do choose to apply mascara, use it sparingly as the layers may stick together with product on them. Also be aware that this may shorten the life of your lashes, therefore reducing the number of wears you could get out of them.Our lashes are multi-layered so they are designed to look lusciously voluminous without the need for mascara.

False lashes are meant to be applied just above your natural lash line, so as long as you apply them as recommended, your natural lashes will not be affected in any way.  In fact, you may be doing your lashes a favor since you can get away without curling or using mascara on your natural lashes when you’re wearing false ones. Give your lashes a break and wear Mademoiselle Lash more often!

We know you’re impatient to receive your Mademoiselle Lashes, so we do everything we can to minimize the wait. From hitting that order button, it typically takes 2 – 4 working days to ship your parcel. Please note that during special promotions or sales, processing can take 5 – 7 business days due to the increased number of orders (we’re an independent brand, not an Amazon warehouse!). 

Any orders outside of the United States may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. The recipient of the order is the importer on record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. Mademoiselle Lash does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country and we recommend contacting your local customs office for any additional information.

We ask for 2 – 4 business days to dispatch your order, but after that it depends on the shipping method selected. ‘Free Shipping’ is sent via USPS first class mail so can take 5 – 10 business days.  For faster options and more details on shipping, take a look at our Shipping Policy. 

Mademoiselle Lash accepts the following forms of payment: Visa, MasterCard, American Express, Discover, PayPal, GooglePay and Amazon Payments.Mademoiselle Lash also accepts the following currencies: USD, AUD, GBP, NZD, JPY, EUR

We want all of our Mademoiselles to love their lashes, so we offer a 100% Satisfaction Guarantee on all orders! If in any way you don’t love your lashes, we will happily refund unopened merchandise. On opened items, we are only able to offer exchanges (naturally, for hygiene reasons these returns will be disposed of and not resold).  We will refund the amount for all unused and unopened merchandise from your order, less shipping fees. Refund requests must be made within 14 days from receipt of merchandise. If you wish to return your order you have two options to process your return: use our online return form or email us at info@mademoisellelash.com with the subject line “ORDER RETURN” and indicate your Order # in the contents of the message.  We will process your return as soon as possible. Please remember returns are subject to inspection prior to a refund being issued. Please see our Returns Policy for further details.

Any makeup artists worldwide that meet our MUA credentials are eligible to participate in our Pro MUA program. For details of the required credentials, please click here.

Any MUA that meeting our MUA credentials is eligible for our   Credentials are required to participate in our Pro MUA program. 

For additional information and to apply for the program please Click Here

We think it’s important to support future artists, so we offer a 15% discount on our most of our products. This discount is available to all current MUA students whose course length is 120 hours or more. All you have to do is send the following your ID + Makeup School Contract + Valid Student ID or current syllabus. Check out our MUA Student Discount page for more details. We do not currently offer a discount for students studying non makeup-related courses.