We offer FREE USPS First Class International Shipping on all Canada merchandise orders $50 and over (excluding taxes).
All Free Shipping Offers are automatically applied to checkout when thresholds are met. No codes or coupons are required to receive the Free Shipping Offer. Free Shipping offers includes Hawaii, Hawaii, Alaska, Puerto Rico & APO addresses.
Free International Shipping on all Canada orders will be applied on orders over 50USD or 70CAD. This will be applied on the currency displayed on your order, not based on conversion. Please note this does not include any taxes, duties or fees applied to your shipment. This may vary during promotions and sale periods. *USD threshold may vary based on shipping address.
Gift cards are emailed to the email address provided at time of checkout.
Hawaii, Alaska & Puerto RicoFor shipments to Hawaii, Alaska, and Puerto Rico we offer FREE First-Class USPS Shipping for all orders, Priority 1 - 3 Day and Priority Express Overnight shipping services (excluding taxes).
P.O. BoxesIf you are shipping to a U.S. P.O. Box, we offer FREE Shipping USPS First-Class on all orders (excluding taxes) – no promotional code needed.
Multiple Shipping AddressesAt this time, we can only ship to one address per order.
APO/FPO/DPO Military AddressesAll shipments to APO, FPO, and DPO addresses are eligible for FREE First-Class USPS Shipping for all orders (excluding taxes) and USPS Priority. Due to military handling time, delivery to some destinations may take up to 21 days.
You can select your preferred carrier at the time of checkout. Shipping rates are based on the total weight of orders and the country it will ship to and will be calculated at the time of checkout. Please note duties and customs fees will not be added to your order. This is the receiver’s responsibility once it enters your intended country.
Any orders outside of the United States (International Orders) may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. Mademoiselle Lash does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country and we recommend contacting your local customs office for any additional information.
Orders must be placed by 12:00 (12:00PM) PST to start processing on the same day. If an order is placed after the deadline, it will be processed the next business day. All orders ship Monday - Friday, excluding federal holidays within the United States.
Mademoiselle Lash currently ships to the following International locations:
Mademoiselle Lash is not responsible for delivery delays due to weather, mishandling by carrier, undeliverable addresses, or incorrect contact information for all shipments including Express shipping options. If you are concerned your package is lost or damaged, please contact Mademoisellelash.com within 15 days from the last scanned date. All customers are responsible for inputting the correct information for the order’s billing and shipping address. Any requests for address or order changes will be considered but not guaranteed.
Undeliverable addresses include incorrect/insufficient address, missing P.O. box numbers, refused, or return to sender. Mademoisellelash.com is not liable for any stolen, lost, or damaged packages; and any return packages due to incomplete addresses, undeliverable addresses, or return to sender. Mademoisellelash.com has the right to charge an additional fee for any reshipments regarding lost packages or packages returned back to the fulfillment facility.
Packages do not ship from our distribution centers on the following holidays:
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day